Labels:text | cartoon | letter | screenshot OCR: like voice-mail. It may happen some day, but there SPECIAL REPORT are no strategic plans at the moment," he says, adding that more resources are being applied to image processing systems, especially those to cut the Logitech Products Light Up Your PC time and error rates involved in handling invoices RECH and shipping instructions. "We want to speed up input and eliminate er- rors," Yu says. "A supplier could fax us an invoice, SWORD PRO for instance, and we could process it automatically. There will be some difficulties, of course, in cater- ing to multiple formats." The error rates are currently in the range of 8-10 per cent. Yu says the company will not be satisfied until the rate is under 1 percent. OOCL is also establishing voice-response system that al- lows customers to phone in and retrieve informa- tion on shipments, schedules and
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